Join the best Powering 100,000+ of the best customer experiences
Join the best Powering 100,000+ of the best customer experiences
Streamline your support operations through AI with our intelligent platform that combines AI, ticket management, live chat, and deep analytics—all in one place.
Trusted by 9,000 businesses around the world
Let customers contact you seamlessly through various channels.
Built to take advantage of AI to automate and help you make smarter decisions.
Super charge your intelligence by talking to your Co-Pilot about your knowledge base, tickets, customers and products.
Let AI prioritize incoming tickets based on your priorities, auto-assign issue types, categories, auto-summarizes tickets, resolutions, and even builds your knowledge base articles for you.
AI automatically gathers your CSAT and CES scores, built in quality assurance on your agent, and finds hidden signals about your customers health from their sentiments.
Talk to your AI on how to resolve issues from your knowledge base and create content on the fly from customer tickets with the click of a button.
View you’re entire history with your customer with the click of a button, from performance metrics to products and contract renewals.
Create custom customer policies ensuring you can manage any profile from freemium to Enterprise with ease
Add alerts giving your team the information you need to make the right decisions.
Create dynamic SLAs from a customer’s journey with you. Prioritize at risk customers, customers with upcoming contract renewals, and action on them automatically.
A true system of Intelligence
Create and view every metric that matters to you in one simple scorecard, from first response resolution to escalation rates.
Every change is audited and can be back tracked and traced giving you full accountability.
Create rich views in one place giving you instance, easy access to everything you need.
Average ROI
Avg Customer achieved
over 2 years
Reduction in Operational Cost
Avg Costs Saved for Customers when Switching from other Providers
Customer Satisfaction Rate
Avg satisfaction rate
customers see
Leader in G2, Gartner Capterra and Software advice in multiple categories
